Last Updated: January 2026
Jodie Dawson (trading as Holistic Therapy by Jodie) is committed to protecting the privacy and security of your personal data. This policy explains how I collect and use your information when you visit my website, book a treatment, or receive therapy.
1. Who I Am
| Detail | Information |
| Website: | www.holistictherapybyjodie.co.uk |
| Business Name: | Holistic Therapy by Jodie |
| Status: | Sole Trader / Freelance Practitioner |
| Data Protection Contact: | Jodie Dawson |
| Email Address: | jodieadawson@hotmail.com |
For the purposes of the UK General Data Protection Regulation (UK GDPR), I, Jodie Dawson, am the data controller responsible for your personal data.
2. The Data I Collect About You
To provide holistic treatments safely, I may collect the following:
- Identity & Contact Data: Name, date of birth, address, email, and phone number.
- Health & Lifestyle Data (Special Category Data): Medical history, current medications, allergies, physical health conditions, and lifestyle habits. This is essential to ensure treatments are safe and tailored to your needs.
- Technical Data: IP address and browsing data when you use my website.
- Marketing Data: Your preferences for receiving news about my services or special offers.
3. Lawful Basis for Processing
I process your data under the following legal frameworks:
- Contractual Necessity: To manage your bookings and provide the treatments you have requested.
- Legitimate Interests: To run and improve my freelance practice and protect my business.
- Consent: For any marketing emails I send you.
- Health & Social Care (Special Category): For health-related data, processing is necessary for the provision of health or social care treatment, conducted under a duty of confidentiality.
4. How I Use Your Data
I use your information to:
- Conduct a consultation to ensure treatments are safe for you.
- Maintain accurate records of your treatment history.
- Send appointment reminders or follow-up care advice.
- Process payments for services rendered.
5. Sharing Your Data
Your privacy is a priority. I do not sell your data. I only share information with:
- Third-party Service Providers: Secure platforms used for bookings, email communication, or payment processing.
- Professional Referrals: Only with your explicit permission if I am referring you to another healthcare professional.
- Legal Requirement: If I am required to disclose information by law or to satisfy insurance requirements.
6. Data Security & Retention
I use appropriate security measures (such as password-protected devices and secure storage) to prevent your personal data from being lost or accessed without authorisation.
- Retention: I retain your records for as long as is necessary for the purpose they were collected. For insurance and professional liability reasons, this is typically 7 years after your last treatment.
7. Your Legal Rights
Under the UK GDPR, you have the right to:
- Access: Request a copy of the data I hold about you.
- Correction: Ask me to fix inaccurate information.
- Erasure: Request that I delete your data (subject to my legal/insurance obligations to keep records).
- Withdraw Consent: Unsubscribe from marketing at any time.
To exercise these rights, please contact me at jodieadawson@hotmail.com.
8. Making a Complaint
If you have concerns about how I handle your data, please contact me first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.